Shipping & Delivery Policy
Last Updated: November 2025
1. Order Processing Time
All confirmed orders are processed and shipped within 2 days of placing the order. Processing time does not include Sundays or public holidays.
Once shipped, you will receive a tracking update or link for your order.
2. Order Cancellation
Orders cannot be cancelled once they are placed. We begin processing immediately after receiving your order, so cancellation requests cannot be accepted.
3. Delivery Timeframe
Delivery time depends on your location. Our standard delivery timeframe is:
- 4 to 8 days from the date of shipping.
Remote or rural locations may take slightly longer depending on the courier service.
4. Shipping Charges
Any shipping fee (if applicable) will be shown during checkout. Free shipping offers or promotions will be clearly mentioned on our website.
5. Delivery Attempts
Our courier partners will attempt to deliver your package multiple times. If the order is undeliverable due to unavailability or incorrect address, it may be returned to us.
6. Incorrect Address
We are not responsible for delays or lost packages caused by incorrect or incomplete addresses entered by the customer. Please ensure your shipping details are correct before placing your order.
7. Tracking Your Order
Once shipped, you can track your order using:
- A tracking link sent via SMS or email
- Updates from our customer support team
8. Contact Us
For delivery or shipping-related questions, contact us:
Marie Products Private Limited
F - 559C, Road No. 6, VKI Area, Jaipur, Rajasthan - 302013
Email: info@marieproducts.in
Phone: +91 97996 61606